Group Head of Customer Experience
APA Apollo Group
Stanley Mwangi Chege
Chief Information Security Officer
M Oriental Bank
Jerome Okoth Ochieng is the Principal Secretary in the Ministry of Information, Communications and Technology in charge of State Department of ICT and Innovation. He is the Principal Assistant to the Cabinet Secretary of Ministry of Information, Communications and Technology of Kenya. He serves as a Director to the Board of Telkom Kenya Limited (TKL), Information Communications and Technology Authority (ICTA), Konza Technopolis Development Authority (KoTDA), more..
A seasoned ICT professional with vast skills of system analysis, design, implementation and end user support, Lawrence has intermediary skills level in database management and Java programming. He holds internationally recognized certifications in project management, change management and IT services management namely Prince2, CCMP and ITIL. He also holds a Bachelor’s degree in IT and currently a candidate of Master’s degree more..
Michael Michie currently in M Oriental Bank limited as the Chief Information Security Officer started his career in the IT industry in early 2014 after completing his BSc. IT Michael is currently working on completing his CISSP. He has quickly risen through the ranks in the organization starting as an intern to Head of Information Technology before becoming CISO in June of 2018. Michael is well knowledgeable in various fields of the industry more..
Steve Njenga is a hands-on, visionary leader with over 20+ years’ experience designing, implementing, and managing global Information Technology systems, operations, and teams on multiple continents. Visionary, with ability to deliver large-scale enterprise applications, with a hands-on technical management style that inspires confidence in team members. more..
Linda is passionate about operational excellence that leads organisations and the people within them to achieving bold and extraordinary goals. She is particularly interested in strategic management and the use of efficient systems to improve management effectiveness. more..
Bamidele Oseni is the General Manager/Group Chief Risk Officer for I & M Banking Group and non-banking subsidiaries with headquarters in Nairobi, Kenya. He over 20years post-graduation experience in Banking and Audit Practice. Dele has multi-country experiences and understanding of banking markets in 24 Africa Countries cutting across all Enterprise Risk Management more..
Russell has had a comprehensive engagement in telecommunications involving innovation, technology strategy and product development. He has worked the gamut of telecommunication companies: Telkom Kenya, Ericsson Kenya and Safaricom. Having transitioned to the financial industry, Russell Akuom wishes to combine his knowledge and experience, to deliver an innovation culture and relevant products. more..
George Njuguna is the Chief Information Officer of HF Group. In addition to overseeing Technology and Operations, he is responsible for Digital Transformation and Channel Development. Prior to joining HFC, he worked at Commercial Bank of Africa as the Head of Information Technology. He has more than 17 years experience in IT, and 12 years experience in Banking and Financial Services more..
A Fellow of the Kenya Institute of Bankers, member of the Kenya Institute of Directors, Director DIB Bank Kenya Limited, board member of the interim governing council of the Payments Association of Kenya (PAK). Experienced Information Technology leader with a demonstrated history of working in the financial technology industry (since 1995) leading industry wide banking projects. more..
Judith Bogonko Juma is the Group Head of Customer Experience at Apollo Group which constitutes APA Insurance, APA Life, Apollo Asset Management and Gordon Court. Judith has over 8 years’ experience working in different customer experience capacities. Her passion is in managing teams and harnessing innovation to help organizations to deliver consistently great customer experience at every touch point. more..
Stanley is currently the CIO at Madison group. He holds an MBA, a BSC degree in IT and professional certifications namely, MCSE, CNE, CNA, CISA, CISSP, CISM, CGEIT, CRISC, PMP, CPP, COBIT and ITIL. He is also an active member of professional bodies like PMI, ISACA and ISC2 and the National Society of Leadership and Success (NCLS). more..
Reuben K. Mwangi is a career banker with over 11 years’ experience in commercial banking and micro finance sector having worked for Equity bank, CFC Stanbic Bank, DTB and Rafiki Microfinance bank. He holds a BSc. Applied Statistics Degree from Maseno University and has attended several management and leadership trainings.more..
Chimezie is a co-founder and the Managing Director at Seamfix Nigeria Limited. He is a multi-talented, award-winning business strategist and reformer with over 11 years of experience in tech-prenuership. more..
A Strategic Operations Excellence professional with over twenty (20) years of experience with excellent and in-depth leadership/ management exposure for 16 years at Financial Services Sector. Thomas is an expert in Project Management and institutional transformational programmes and projects for various organizations in Kenya and across other countries more..
Wycliffe is currently the Group Head of Information Risk. He holds a BSC, MSC (Information Systems) and MBA (Strategic Management) all from the University of Nairobi. Wycliffe is also a Certified Information Systems Auditor (CISA) as well as Certified Information Security Manager (CISM). Wycliffe is also a member of various professional bodies including ISACA and ACFE. more..
Responsible for extending Corporate & Institutional Banking’s sales penetration/ reach in Transactional banking with a specific focus on Collections & payments, liquidity management, channel services – mobile & connectivity solutions, cards -commercial, pre-paid & bespoke solutions. Providing support to Corporate & Institutional Relationship Managers to help deepen the banks more..
Elizaphan Mouko serves as Head of E-Business at Guaranty Trust Bank (Kenya) Ltd. since August 2018. Elizaphan joined GTBank Kenya in 2016 bringing with him a wealth of experience, spanning over nine years, in electronic channels, products management, customer service and e-commerce. more..
Kennedy was appointed MD and Head of Transaction Banking for Kenya and East Africa in November 2015. Prior to moving to Kenya he worked for Standard Chartered in the same capacity for Ghana and West Africa. He has a wealth of experience in the banking sector and has worked in various countries including Zambia, Tanzania and DRC. more..
Serge Robyns is a C-level payment technology expert with truly international portfolio. He has handled diverse projects in Europe, Africa and the Middle East: from helping big processors with digital transformation to building infrastructure from scratch for a start-up PSP. more..
Africa BFSI Innovation Summit